Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website
• Request information about our services
• Subscribe to our newsletter or communications
• Engage with us through social media
• Apply for employment opportunities

This information may include:

• Name
• Email address
• Phone number
• Company name and job title
• Message content and any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of visit
• Device information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Analyze website traffic and usage patterns

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• Respond to your inquiries and requests
• Provide information about our services
• Process and fulfill your requests
• Communicate with you about our services

2.2 Website Improvement

• Analyze website usage and trends
• Improve website functionality and user experience
• Develop new features and services
• Monitor and prevent technical issues

2.3 Marketing and Communications

• Send you newsletters and updates (with your consent)
• Provide information about our services and offerings
• Conduct market research and surveys

2.4 Legal and Security

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our terms and policies
• Protect the rights and safety of Sarasvatica and others

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Web hosting providers
• Email service providers
• Analytics providers
• IT support and security providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including:

• Compliance with legal obligations
• Protection of rights and safety
• Investigation of fraud or security issues
• Response to court orders or legal processes

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/SSL)
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

5.1 Access and Correction

You have the right to access and update your personal information. You can request access to your data or request corrections by contacting us.

5.2 Deletion

You can request deletion of your personal information, subject to certain legal obligations that may require us to retain certain data.

5.3 Opt-Out

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at hello@sarasvatica.com

5.4 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Clear all cookies when closing the browser

Please note that blocking or deleting cookies may impact website functionality.

5.5 Do Not Track

We currently do not respond to "Do Not Track" signals from browsers.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• Potential risks from unauthorized use or disclosure

When we no longer need your information, we securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to countries outside your country of residence, including India.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: Where you have given us consent to process your personal information
• Contract: Where processing is necessary for the performance of a contract with you
• Legal Obligation: Where we need to comply with legal obligations
• Legitimate Interests: Where processing is necessary for our legitimate business interests

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at hello@sarasvatica.com.